How We Optimized Turnaround Management with ‘GOARC’ Safety Platform

How Delek Optimized their Turnaround Management with GOARC Safety 4.0 Platform

Delek US is a diversified downstream energy company with multiple assets in petroleum refining, logistics, asphalt, renewable fuels, and convenience store retailing. The company owns and operates four inland refineries with a combined crude throughput capacity of 302,000 barrels per day, serving local and regional markets.

The company’s refinery operations are known for their strong safety records and dedication to excellence. Delek’s priority is maintaining the health and safety of its employees, contractors, and surrounding communities in which they operate, with a commitment to maintaining the highest personal and process safety standards.

Refinery operations involve high-risk, changing and potentially hazardous processes and conditions. The company was seeking a proactive, technology-based data-driven approach to turnaround management with new standards to ensure optimal risk management, efficiency, safety, and operational excellence.

The challenge

Ensuring efficient turnaround maintenance planning, scheduling, and execution that consider all elements and processes of plant operations

Delek faced challenges of ensuring efficient turnaround maintenance planning, scheduling, and execution that consider all elements and processes of plant operations: time and cost management, resources, asset, shift management, and worker safety. A turnaround maintenance event typically requires handling numerous permits to work, much more than during regular operations, and the ability to access reliable data across all processes and assets all while obtaining the right level of approval from management on time is critical to the success of maintenance execution.

Prioritizing process safety and risk mitigation together with proactive asset management and cross-organizational maintenance best practices are key for efficient management of planned downtimes and reducing incidents during the turnaround.

Delek wanted to integrate processes and data sources to ensure accessible comprehensive real-time data on scheduled activities, potential safety or hazard conflicts, ability to save time and resources with data-based management decisions and approvals while meeting production targets, maintaining process safety and continuous operational excellence.

The solution

Digital transformation for effective time and resource management with a systemic solution with real-time data integration for optimal risk management during turnaround maintenance

GOARC’s digital safety solution for turnaround management combines safety protocols, active processes, and data in one system. The dynamic solution provided Delek with tailored process-safety based capabilities for 24/7 data visibility and access. Real-time information directly delivered from all systems and active tasks to one source enables management to effectively plan and efficiently manage turnaround shutdowns, startups, and execution activities.

  • Cross-organizational access to safety protocols and work guidelines ensures operational best practices
  • An efficient digital permit-to-work module to handle numerous permissions without delays, anytime, anywhere
  • Enhanced process safety with real-time data on connected workers, identifying potential safety or hazard conflicts, reliable digital operator rounds and shift handovers


The results

Anytime anywhere access, insights, and transparency

Implementing GOARC’s Safety 4.0 platform for certain parts of the turnaround management has streamlined operations and planning capabilities for optimal risk control, asset availability and asset management across the organization. Improved data accessibility anytime, anywhere provides management with critical insights in real time for enhanced safety and productivity, and to ensure best practices.

The time and cost-saving digital system significantly enhanced management and efficiency of planned downtimes, leading to improved run times and production rates. The system minimizes risks and maximizes safety while increasing production efficiency and revenue.


  • 25-30% reduction in process cycle time
  • Over 60% reduction in process errors
  • 70% increase of work permit validation and confirmation
  • 3-5% Reduction in Schedule as a result in increased productivity
  • Reduced 7-10K in contractor hours 10K X 40$ =~ $280K-400K
  • Reduced 7-10K in saving employee labor hours 10K X 40$ =~ $280K-400K
  • 15-20K hours of productivity


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